Shipping policy

Last Updated: August 5, 2026

Welcome to Levora.in.

At Levora.in, we are committed to delivering your orders safely, efficiently, and on time. This Shipping Policy outlines our order processing timelines, shipping charges, estimated delivery periods, and other important shipping-related information.

By placing an order on our website, you agree to the terms outlined in this Shipping Policy.

1. Order Processing

  • All orders are processed within 1–3 business days after your order has been successfully confirmed.
  • Orders placed on Sundays or public holidays will be processed on the next business day.
  • During festive seasons, promotional campaigns, or periods of high order volume, processing times may be slightly longer than usual. We appreciate your patience during such times.

2. Shipping Coverage

Currently, Levora.in ships to locations across India.

At this time, we do not offer international shipping. We hope to expand our delivery network to international destinations in the future.

3. Estimated Delivery Timeline

After dispatch, the estimated delivery time is:

Location

Estimated Delivery

Metro Cities

2–5 Business Days

Tier 2 & Tier 3 Cities

3–7 Business Days

Remote & Rural Locations

5–10 Business Days

Please note that these delivery timelines are estimates only and may vary due to factors beyond our control, including weather conditions, transportation delays, government restrictions, natural disasters, or other unforeseen circumstances.

4. Shipping Charges

We strive to provide affordable and transparent shipping for all our customers.

FREE Shipping is available on all prepaid orders with a cart value of ₹499 or above.

Orders below ₹499 may attract a nominal shipping fee, which will be displayed during checkout before payment is completed.

Any promotional free shipping offers will be clearly communicated on our website whenever applicable.

5. Order Confirmation & Tracking

Once your order has been successfully placed, you will receive an order confirmation via your registered email address.

After your order has been dispatched, you will receive another email containing your shipment details and tracking information, allowing you to monitor the progress of your delivery.

If you do not receive your tracking information within the expected timeframe, please contact us at support@levora.in.

6. Delivery Attempts

Our delivery partners generally make multiple attempts to deliver your order.

If delivery cannot be completed due to any of the following reasons:

  • Incorrect or incomplete shipping address
  • Incorrect PIN code
  • Incorrect contact number
  • Customer unavailable during delivery
  • Refusal to accept the shipment

the package may be returned to our warehouse.

If re-shipping is requested, additional shipping charges may apply.

7. Incorrect Shipping Address

Customers are responsible for providing complete and accurate shipping information while placing an order.

Levora.in shall not be responsible for delays or failed deliveries arising from incorrect address details submitted by the customer.

If you notice an error after placing your order, please contact us immediately at support@levora.in. While we will make every effort to update the shipping details before dispatch, we cannot guarantee modifications once an order has been processed.

8. Delayed Deliveries

Although we make every effort to ensure timely delivery, delays may occasionally occur due to circumstances beyond our reasonable control, including but not limited to:

  • Extreme weather conditions
  • Natural disasters
  • Public holidays
  • Government regulations or restrictions
  • Transportation disruptions
  • Unexpected operational challenges

Levora.in shall not be held liable for delivery delays caused by such unforeseen events.

9. Damaged or Tampered Packages

We recommend inspecting your package at the time of delivery.

If the outer packaging appears damaged, opened, or tampered with:

  • Please refuse delivery if the damage is significant.
  • If you accept the package, take clear photographs before opening it.
  • Notify our Customer Support Team within 24 hours of delivery by emailing support@levora.in along with:
    • Your Order Number
    • Photographs of the package
    • Photographs of the product (if applicable)

Our team will review the matter and assist you with an appropriate resolution.

10. Partial Shipments

If your order contains multiple items, they may be shipped separately depending on product availability or warehouse operations.

There will be no additional shipping charges for partial shipments.

11. Order Acceptance

Delivery of an order is considered complete once the shipment has been delivered to the shipping address provided at checkout.

Customers are requested to ensure someone is available to receive the package at the delivery address.

12. Contact Us

If you have any questions regarding your shipment or require assistance with your order, please contact us:

Email: support@levora.in

Our Customer Support Team will make every effort to respond to your queries as quickly as possible during our business hours.

13. Changes to This Shipping Policy

Levora.in reserves the right to update or modify this Shipping Policy at any time without prior notice.

Any changes will become effective immediately upon being published on this page. Customers are encouraged to review this policy periodically to stay informed of any updates.

14. Governing Law

This Shipping Policy shall be governed by and interpreted in accordance with the laws of the Republic of India.

Any disputes arising in connection with this Shipping Policy shall be subject to the exclusive jurisdiction of the competent courts in India.